TeleConneXions: ahead in voice and data communications

Siemens Overview

My experience of working with TeleConneXions over the past 7 years has been very positive. During this time I have had to develop many new methods of voice and data communication for my organisation as it has grown. The friendly service provided by the all the staff means that we can work proactively and inventively to meet each new challenge and with TeleConneXions technical assistance use the latest technologies to give an appropriate and cost effective solution

IT Co-ordinator for company with more than 20 sites throughout Cumbria

TeleConneXions chose to partner with Siemens communications some several years ago based upon the emphasis by them on customer satisfaction and comprehensive support. Our own services are seen to be only as good as the manufacturers who support us and our customers, as such Siemens Communications have proved to be an enviable supplier in what is an ever changing, complex industry

Siemens - the global leader in communications

Siemens Information and Communication Networks is the global leader in business communications with a presence in over 160 countries. More than a million customers worldwide use our products and in the UK we provide busines communications solutions for over 30,000 organisations. Working in partnership with organisations such as TeleConneXions, we aim to provide the highest levels of customer satisfaction through the provision of best in class solutions.

HiPath - Siemens enterprise convergence architecture

HiPath is Siemens strategy for enterprise business communications. With HiPath, you can develop your existing communications infrastructure with confidence, migrating from traditional telephony to IP-based communication with flexibility an ease. Our communications systems can deliver Voice over IP and so allow you to route your voice traffic over your existing data network, delivering improvements in cost, management efficiency and communication with your customers and providing you with a future proof investment.

A clear migration path

HiPath stands for a clear migration path to the convergence of voice and data applications across all types of networks. Different infrastructures are integrated into the emerging "New World" of comunications. HiPath brings together the internet protocol (IP) and the classic telephone network as well as Corporate Networks based on dedicated lines.

What HiPath offers

HiPath is an open architecture based on existing Siemens platforms. This means that past investments are also investments in the future. A flexible and economic migration path and individually adjustable migration timing give you full freedom and control in managing the evolution of your communications infrastructure. You can implement new applications wherever and whenever our business goals demand.

Advantages at a glance

Scalability and an exceptionally high Quality of Service
Efficient administration of company wide solutions
Investment protection by using existing infrastructure and applications

Solutions for organisations of all sizes

HiPath offers small and medium sized businesses a large range of products for their individual communication needs. Large enterprises, too, can create a communications solution for today and in the future. Whether systems are IP-based or ISDN based or indeed hybrid, our communication platforms make the ideal basis for your business' communications.

A wide range of business applications

In order to provide you with greater business specific communications solutions, Siemens dedicates significant effort to building an applications portfolio that meets a wide variety of business needs. This covers communications between your own employees and with your customers. The solutions range from voice messaging systems, through flexible working solutions such as Video Conferencing to full scale Call Centre implementations. Our communications platforms also support DECT cordless telephony, which means that your employees need never be out of reach.

Our strengths - your gain

The optiPoint families from Siemens provide customers with a comprehensive portfolio of phones, PC/PDA clients and accessories that is unequaled in its breadth and flexbility. It enables you to equip every workstation with exactly the right device. With optiPoint, you have all the wide-ranging and convenient features of HiPath Real Time IP Systems. Regardless of which communications technology you are using today - or want to use tomorrow - Siemens offers you the right solution with optiPoint phones.

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