KX-TDA Series
overview | features & benefits | configuration
Improve efficiency across the board with voice processing
The Panasonic Digital Proprietary Telephone comes in four stylish variations. With features such as an easy-to-read large LCD and four tilt positions, it not only looks good but makes life easier for users too. The Panasonic KX-TDA system also makes it easy to accomodate other telephones, fax machines or modems with a unique extension number.
The voice processing systems can improve the efficiency of your business, whether it be in sales, customer service, marketing or human resources.
The Call Centre on your desktop
Call centres are no longer the prerogative of telephone sales companies. And you do not have to be a big business to have one. More and more businesses are making the most of the possibilities of call centres, whether with full-scale telephone sales teams or with advice and support hotlines on a smaller scale.
With the integration of voice and data that KX-TDA makes possible, you can have all the features and functionality of call centre working, built-in, whatever your business and whatever it's size.
Computer Telephony Integration (CTI)
Linking your database with your telephone system creates a powerful business tool for enhanced Customer Relationship Management (CRM). However, for truly effective CRM, it is essential that - even as your organisation grows - customer information is kept up to date and accessible, and that it gets to members of staff quickly while they're on the telephone.
Panasonic's Computer Telephony Integration (CTI) solution and Desktop Telephony Assistant (DTA) make it easy to combine voice and data resources, to manage customer information and to make use of it effectively, providing real CRM benefits. With the KX-TDA and DTA working together PC and telephone work as one device.
Better performance - monitored
By monitoring and measuring how your telephone system is being used, you can make sure you get maximum performance and efficiency from every element.
Panastat call management software has advanced call managment features to give you the information you need, whether for the whole company, by department or by individual extension.
Based on the Windows® interface, PanaStat is easy to use, and offers clear and simple real time information and daily, weekly, monthly or annual reports.
TeleConneXions: ahead in voice and data communications
